Privacy Policy

Last Updated: August 2026

At Deskally, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, make a purchase, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit Deskally, place an order, or contact us, we may collect the following information:

Personal Information

This may include:

  • Full name

  • Email address

  • Phone number

  • Billing and delivery address

  • Payment information

  • Order details

  • Customer support messages

Website Usage Information

We may automatically collect information about how you use our website, including:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Products viewed

  • Website interactions

  • Referral sources

This information helps us improve our website experience and provide better products and services.

2. How We Use Your Information

We use your information to:

  • Process and fulfil your orders

  • Deliver products to you

  • Send order confirmations and updates

  • Provide customer support

  • Process payments securely

  • Improve our website and shopping experience

  • Personalise your experience

  • Send marketing communications where you have provided consent

  • Prevent fraud and protect our business

3. Payments

All payments are processed securely through trusted payment providers.

Deskally does not store your full payment card details. Payment information is handled securely by third-party payment processors who comply with industry security standards.

4. Marketing Communications

With your permission, we may send you emails about:

  • New products

  • Special offers

  • Workspace tips

  • Promotions

  • Exclusive discounts

You can unsubscribe from marketing emails at any time by clicking the "unsubscribe" link included in our emails.

5. Cookies

Deskally uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

  • Remember your preferences

  • Understand website usage

  • Improve website performance

  • Provide relevant marketing

You can manage or disable cookies through your browser settings. Please note that some website features may not function properly without cookies.

6. Sharing Your Information

We only share your information when necessary to provide our services.

This may include trusted partners such as:

  • Shopify (website hosting and ecommerce platform)

  • Payment providers

  • Delivery and courier companies

  • Marketing and analytics providers

  • Customer service tools

We never sell your personal information to third parties.

7. Data Security

We take reasonable measures to protect your personal information from:

  • Unauthorised access

  • Loss

  • Misuse

  • Disclosure

While no online system can guarantee complete security, we work with trusted platforms and follow appropriate security practices to protect your data.

8. Your Rights

Depending on applicable data protection laws, you may have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal information

  • Withdraw marketing consent

  • Object to certain processing activities

To make a request, please contact us using the details below.

9. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of external websites. We encourage you to review their privacy policies before providing personal information.

10. Children's Privacy

Deskally's website is not intended for children under the age of 13.

We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements.

Any updates will be posted on this page with the revised date.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us.

Deskally
Email: hello@deskally.co.uk 

Building better workspaces with trust and transparency.