Delivery Information

At Deskally, we want your workspace upgrades to arrive safely, quickly, and hassle-free. That's why we offer free delivery on all orders.

1. Free Delivery

We are pleased to offer:

Free UK Delivery on all orders

There are no minimum spend requirements and no hidden delivery charges. The price you see at checkout is the price you pay.

2. Order Processing Time

Once your order has been placed, our team will process and prepare it for dispatch.

Processing times:

  • Orders are typically processed within 1–3 business days.

  • During busy periods, promotions, or holidays, processing times may take slightly longer.

You will receive a confirmation email once your order has been dispatched.

3. Delivery Times

After your order has been dispatched, estimated delivery times are:

UK Delivery:
3–7 business days

Please note that delivery times are estimates and may vary due to:

  • Courier delays

  • Bank holidays

  • Peak shopping periods

  • Weather conditions

  • Circumstances outside our control

4. Order Tracking

Once your order has been shipped, you will receive a dispatch confirmation email containing your tracking information where available.

You can use this information to monitor your delivery progress.

If you have not received tracking information after your order has been dispatched, please contact our customer support team.

5. Delivery Address

Please ensure your delivery address is correct before completing checkout.

Deskally is not responsible for delays or failed deliveries caused by:

  • Incorrect addresses

  • Missing delivery information

  • Customer-provided errors

If your order cannot be delivered due to incorrect information, additional delivery charges may apply.

6. Delayed or Missing Orders

If your order has not arrived within the expected delivery timeframe, please contact us so we can investigate with the courier.

Please allow additional time during:

  • Public holidays

  • Sales events

  • Unexpected courier disruptions

7. Damaged Deliveries

If your order arrives damaged, please contact us within 7 days of delivery.

Please provide:

  • Your order number

  • Photos of the damaged item and packaging

  • Details of the issue

Our team will review your request and arrange the best solution.

8. International Delivery

At this time, Deskally primarily delivers within the UK.

We may expand our delivery options in the future, so please check our website for updates.

9. Contact Us

If you have any questions about delivery, please contact our customer support team.